Cookie Privacy

 Last Updated: January 10, 2024
Effective Date: December 20, 2023

This Privacy Policy describes the policies of

Agence Charlie, 410-1040 rue du Lux, Québec J4Y 0E3, Canada, email: fanny@agencecharlie.com, phone: 1(514) 400-4495, regarding the collection, use, and disclosure of your information that we gather when you use our website (agencecharlie.com) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may update this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised policy will take effect 180 days after it is posted, and your continued access or use of the Service after that period constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.

  1. Information We Collect :

    We collect and process the following personal information about you:

    – Name
    – Email address

  2. How We Collect Your Information :

    We collect/receive information about you in the following ways:

    • When a user fills out a registration form or otherwise submits personal information

    • Interactions with the website

    • From public sources

  3. How We Use Your Information:

    We use the information we collect about you for the following purposes:

    • Administrative information

    • Managing your user account

    If we intend to use your information for any other purpose, we will seek your consent and only use your information once consent is provided and solely for the purposes you have agreed to, unless otherwise required by law.

  4. How We Share Your Information:

    We will not transfer your personal information to third parties without your consent, except in limited circumstances, as described below:

    • Analytics: We require that these third parties use the personal information we share only for the purpose for which it was provided and do not retain it longer than necessary.

    We may also disclose your personal information for the following reasons:

    1. To comply with applicable laws, regulations, court orders, or other legal processes;

    2. To enforce agreements with us, including this Privacy Policy;

    3. To respond to claims that your use of the Service violates the rights of others.

    If the Service or our company is merged or acquired by another company, your information may be transferred as part of the assets to the new owner.

  5. Retention of Your Information:

    We retain your personal information for 90 days to 2 years after user accounts become inactive, or as long as necessary to achieve the purposes for which it was collected, as detailed in this Privacy Policy. Certain information may be retained for longer periods, such as for archiving/reporting purposes as required by law or for other legitimate reasons, including enforcing legal rights or preventing fraud. Residual anonymous and aggregated information, which does not identify you directly or indirectly, may be stored indefinitely.

  6. Your Rights:

    Depending on applicable law, you may have the right to access, correct, or delete your personal data, request a copy of your personal data, restrict or object to processing, request that your personal information be transferred to another entity, withdraw consent, file a complaint with a regulatory authority, and exercise other rights provided by law. To exercise these rights, you may contact us at fanny@agencecharlie.com. We will respond to your request in accordance with applicable law.

    You may choose not to receive direct marketing communications or profiling for marketing purposes by emailing fanny@agencecharlie.com.

    Please note that if you do not allow us to collect or process required personal information, or withdraw consent for processing for the stated purposes, you may not be able to access or use the services for which the information was requested.

  7. Cookies, Tracking, and Similar Technologies

    For more information about how we use these technologies and your choices regarding them, please refer to our Cookie Policy.

  8. Security:

    We care about the security of your information and use reasonable security measures to prevent loss, misuse, or unauthorized modification of the information under our control. However, due to inherent risks, we cannot guarantee absolute security and cannot ensure or warrant the security of all information you transmit to us. You do so at your own risk.

  9. Links to Third Parties and Use of Your Information:

    Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not apply to the privacy practices of any third party, including any third-party website or service accessible via a link on the Service. We strongly encourage you to review the privacy policy of each website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party site or service.

  10. Complaints / Data Protection Officer:

    If you have questions or concerns regarding the processing of your information held by us, you may email our Data Protection Officer at Agence Charlie, 410-1040 rue du Lux, email: fanny@agencecharlie.com. We will address your concerns in accordance with applicable law.

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